Candy Bot

Privacy Policy

At Candy Bot, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Discord music bot ("Bot"), website, and related services (collectively, the "Services").

1. Information We Collect

1.1 Information Collected Automatically

When you use Candy Bot, we automatically collect certain information, including:

• Discord Server Information: Server IDs, channel IDs, and role information necessary for the bot to function
• Usage Data: Commands used, music played, and interaction patterns
• Technical Information: IP addresses, device information, and browser type when accessing our website

1.2 Information You Provide

We may collect information you voluntarily provide, such as:

• User Preferences: Custom settings, playlists, and configurations
• Payment Information: For premium subscriptions (processed securely through third-party payment processors)
• Communication Data: Information provided when contacting support or participating in surveys

1.3 Third-Party Services

When you connect third-party services (like Spotify) to Candy Bot, we may receive information from those services as necessary to provide our functionality. This is governed by their respective privacy policies.

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing Services: To operate and maintain Candy Bot and its features
• Improvement: To analyze usage patterns and enhance our Services
• Communication: To respond to inquiries and provide support
• Security: To protect our Services and users from abuse and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Data is stored securely in MongoDB databases with encryption
• Access to personal information is restricted to authorized personnel only
• Regular security assessments and updates are performed
• We retain data only as long as necessary to provide our Services or as required by law

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With third-party service providers who help us operate our Services (e.g., hosting providers, payment processors)
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to certain exceptions)
• Restriction: Request restriction of processing of your data
• Data Portability: Request transfer of your data to another service
• Objection: Object to processing of your data

To exercise these rights, please contact us through our Discord Support Server.

6. Children's Privacy

Our Services are not intended for children under 13 years of age (or the minimum age in your country). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

7. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, but disabling them may affect the functionality of our website.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website or through other communication channels. Your continued use of our Services after such modifications constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our Discord Support Server.